Reporting
TTS campaign reporting capabilities is unmatched in the industry. Campaign reporting options include the following format:
- Lead criteria based on Clients parameters
- Email "push" reports with textual overview and links to live database, including records in queue- no need to log in or create reports
- Tally and lead reports sent daily in Excel workbook attached to "push" report
- Online reporting tool with self serve query tools
- Formatted excel export for client-side SFA/CRM on demand
- Custom reports and database queries conducted by TTS account Managers ongoing at no extra charge
- In depth "script disposition" data view for Marketing/survey style data analysis
- Salesforce experienced with option to run campaigns native in Salesforce- TTS can share best practices
- Recorded calls posted as *.wav files.
